Thursday, November 29, 2018

Importance of Cloud-Based Inspection Reporting and Customer Portals


Based in East Providence, Rhode Island, Martins Maintenance is a family-owned and -operated company with experience going back four decades. Providing building services contracting solutions in Rhode Island and 44 other states, Martins Maintenance emphasizes responsive cleaning and janitorial services that eliminate germs in the workplace and reduce the risk of infection.

The company’s top-to-bottom attention to detail is augmented by a system of cloud-based inspection reporting, with tablets employed in taking pictures of critical building details and communicating issues as they arise. This is coordinated through the Quality Control & Compliance Department, which provides real-time input that informs solutions. The use of Accelerator CC cloud-based janitorial enterprise software enables a close look at every location within client buildings, with a focus on ensuring that goals are met consistently over time.

In addition, a cloud-based customer portal allows users to log in to the database and view a full range of inspections and submit service requests. With each client issued an individual password- and username-protected account, transparency is a given when it comes to work completed at specific facilities.

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